MaxGrate

Support

(a)FAQs of MaxGrate Services

1.What is your mainly delivery port?

Our factory is loacted in Nanjing city,which is two and half hours near to SHANGHAI ,Thus Shanghai,Port is our mainly delivery sea port. 


2.What are MaxGrate’s payment terms?

30% by telegraphic transfer(T/T) in advance,70%balance before delivery or against copy Bill of Lading is the standard payment method .If order amount less than $5000,We normally request 100% T/T in advance.

For small order amount we can accept PayPal,West Union as well. MaxGrate may be able to agree more flexible terms like LC at sight with regular customers or customers with special large order and products.

If you have any questions to payment,please contact us and our sales team will be on hand to assist you. 


3.What are your packing methods?

At MaxGrate,we always strive to deliver all FRP Grating by strong Iron pallet. For pultruded profiles especially round tubes, we mostly pack into wooden cases or a combination of carton and pallet.MaxGrate packages will protect the products well.


4.When can I except to receive my order?

Depending on the size of your order,you can expect to wait about a month.Generally, three weeks for LCL quantity order,4weeks for full container order.80% of our orders are sent to clients within a month from the date of order confirmation,Larger orders may take a bit longer.In all,99% of orders are ready to be delivered within 6 weeks after order confirmation.  


5.Is there a minimum quantity request?

MaxGrate does not require a minimum order for standard FRP Molded grating and pultruded grating, as we understand that some customers may only need a small amount of our products or wish to try us out for the first time.However,for pultruded profiles, normally we have minimum quantity request for brand new pultrusion.Please contact one of our sales manager if you have such questions.


6.How can I get customized service? 

Customizing products and solutions is one of MaxGrate's Top strengths,We are more than happy to develop the desired products that fit our customers' needs exactly.(like frp ladders,handrails,fence as well as special size FRP grating, pultruded profies and all kinds of frp products that can be hand lay-up made) .

Just contact our sales team and give as much detail or drawing as possible about your requirements and we will find a solution that work for you .


7.What is MaxGrate product quality assurance?

All processes are periodically reviewed and continuously improved to ensure the quality meets all requirements of 

related Standards.That’s why our products are still able to provide reliable service for customers even in harsh operate conditions after years of applications. All MaxGrate FRP products have been carried out in accordance with ISO 9001 Quality System and ASTM E-84.


8.What is your annual production capacity?

MaxGrate factory owns 62 set molds of FRP molded grating in various sizes. We manufacture nearly 130,000 square meters of FRP molded grating per year.  MaxGrate could delivery 20 containers of 20ft every month for the most popular sizes like 38x38mm(1.5"x1.5").Meanwhile,MaxGrate have 11 pultrusion lines with numerous profile molds.


(b)FAQs of MaxGrate Products

1.What Kind of resin system can you offer ?

The resins of MaxGrate fiberglass grating are widely used include orthophthalic polyester resin,Isophthalic polyester resin,vinyl ester resin. Click here to learn more descriptions.


2.What are some of benefits of FRP products?

The benefits of FRP materials include corrosion resistance,slip resistance,light weight ,high strength to weight ratio.non-conductive, fire retardant,electromagnetically transparent,impact resistance,superior ergonomics and low maintenance. Click here to learn more

3.What information is required to make a good resin system recommendation?

In order for technical services to properly suggest a specific resin, best to have the information about the application environment including chemical type ,chemical concentration ,temperature,and exposure level of the chemical to the products.


4.What features should consider when choosing FRP grating sized?

You should consider your specific application in regards to environment,bearing span,open area,impact resistant and lay out utilization. You can reference the grating specification sheet on the web for assistance. Find the load deflection data at download pages.

5.How to assemble the fixing the FRP gratings?

When placing an frp grating order, you may also consider these accessories: Fixing clips (M-Type,C-Type,L-Type) to secure grating,grating legs to elevate grating, Y angles for corrosion resistant ledges,epoxy spray to seal cuts and penetrations.or saw blades to cut material. Check Here for more instruction

6.What differences of material content for molded grating and pultruded grating? 

Firstly, Molded grating are more corrosion resistance than pultruded grating. Resin protects the glass fibers from corrosive chemicals, Molded grating has 65-70% resin whereas pultruded grating has only 30-35%.

Secondly,Pultruded grating is stiffer than molded grating/ Fiberglass is the key to contributor to structural performance,the content of fiberglass in pultruded grating are as high as 55% or more,while molded grating is 30% around.



Contact Us - If you have any doubts, hopefully our FAQs will solve all your questions. If you cannot find answers on your own, please be not hesitate and contact us through leaving your contact information and valuable questions, feedback, or even advices at Contact Us Form .Our sales team and customer service representatives strive to respond to all e-mail inquiries within 24 hours of receipt.

MaxGrate is eager to be contacted and hear your precious voice.